Your inbox answered
while you coach.
People message at 10pm asking what time the beginner class is. AI Front Desk answers from your real timetable, sends the booking link, captures the lead and hands the conversation to a person when it should.
- Channels
- Instagram, Messenger and WhatsApp
- Modes
- Draft for your approval, or reply automatically
- Availability
- Enabled per gym once Meta approves the connection
How AI Front Desk works
●Product film/AI Front Desk
A DM answered in two minutes books a trial. The same DM answered after the evening classes is somebody who has already joined the gym down the road.
- DMs answered late at night, from memoryAnswers from your live timetable and prices, in seconds
- "Link in bio" and hope they find the classThe booking link for that class, in the conversation
- Enquiries lost in three different inboxesEvery conversation captured as a lead with its history
Everything in AI Front Desk.
Answers grounded in your gym
Replies are built from your real classes, availability and prices, so the assistant does not guess what is on tomorrow.
Draft or automatic
Start in draft mode and approve each reply with a tap. Switch to automatic when you trust it. You can change mode at any time.
It does things, not just talks
Books a recognised member into a class, and sends booking, trial and renewal links to everyone else.
Lead capture built in
Name, contact and what they asked about are saved to your Leads pipeline with the conversation attached.
Handover to a human
Complaints, injuries, refunds and anything unclear are escalated to your team, who can pick up the thread and reply themselves.
One inbox for your team
Staff see every thread in the owner app, with the assistant's replies marked and a push when a conversation needs a person.
It says it is an assistant. It keeps a record.
The assistant tells people it is automated in its first reply. It works from a fixed set of actions and only ever sees your own gym's information. Every message and every action is written to an audit trail you can read.
- Disclosure
- Identifies itself as an AI assistant in its first reply
- Control
- Draft mode: nothing sends without a person approving
- Record
- Append-only log of every message and action
- Credentials
- Channel access tokens are encrypted at rest
Payments
Processed by Stripe and paid out to your own bank account.
Your data
Export your members, schedule and payment history at any time.
Privacy
GDPR data export and erasure are built into the product.
Terms
Month to month. No setup fee and no contract to get out of.
Buluo Limited · Registered in Ireland · Cork
Questions about AI Front Desk
Something we have not covered? Write to hello@buluo.ie and a person will reply.
Will it say something wrong to a customer?
It answers from your actual timetable, prices and settings, not from general knowledge. If you would rather check, draft mode holds every reply until someone on your team approves it.
Do people know they are talking to an AI?
Yes. The assistant discloses that it is automated in its first reply in each conversation, and your team can take over at any point.
Which channels does it work on?
Instagram direct messages, Facebook Messenger and WhatsApp. Connecting a channel goes through Meta's approval for your business account, so it is switched on gym by gym.
What happens when it cannot help?
It escalates. The conversation is flagged for a person, your staff get a push notification, and they reply from the same thread.
One system, so the pieces talk.
See AI Front Desk with your own business in it.
Start a free trial and try every feature on this page for yourself. No card needed.